Privacy Policy
Last updated: 19 September 2026.
Identity and Role of the Data Controller
redzonenu acts as the data controller for the personal data processed through this website. We are responsible for deciding how and why your personal data is processed in connection with our courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered office is at Part First Floor, Capitol, Oldbury, Bracknell, RG12 8FZ, United Kingdom and we can be contacted at [email protected] or 0118 228 6610.
Scope of This Notice and the People It Covers
This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with us through the contact form or other means. It covers personal data collected from users located in the United Kingdom and explains how we handle information in line with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Categories of Personal Data and Sources
We collect personal data directly from you when you complete the contact form, register for a course or communicate with us. This includes identification details such as your name, contact information including email address and telephone number, and any additional information you provide in messages. We may also receive technical data such as IP address and browser type automatically from your device. No data is obtained from third-party sources without your knowledge.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to respond to course enquiries and manage enrolments on the basis of contract performance. We send service-related communications under legitimate interest. Where we use cookies for site functionality we rely on consent under PECR. Marketing communications are sent only with your explicit consent. Analytics to improve our course offerings are processed under legitimate interest after appropriate balancing tests.
Whether Providing Data Is Required and Consequences
Providing your name and contact details is necessary to process course bookings or respond to enquiries. If you do not supply this information we may be unable to complete your registration or provide the requested service. Technical data is collected automatically and you can limit some collection through browser settings although this may affect site performance.
Cookies and Similar Technologies
We use cookies and similar technologies to ensure the website functions correctly and to remember your preferences. Details of the specific cookies we deploy and how you can manage them are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner.
Processors, Recipients and Disclosures Required by Law
We share personal data with trusted service providers who act as processors including hosting providers, email delivery services and payment processors. These parties are bound by contract to process data only on our instructions and to apply appropriate security measures. We may disclose information where required by law, for example to regulatory bodies or in response to valid legal requests.
International Transfers and Safeguards
Some of our service providers are located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards are in place such as UK-approved standard contractual clauses or adequacy decisions issued by the Secretary of State.
Retention Periods and Criteria
We retain enquiry data for up to two years after the last contact unless you enrol in a course, in which case enrolment records are kept for seven years to meet legal and accounting obligations. Marketing consent records are retained until you withdraw consent. Technical logs are deleted after twelve months.
Security and Data-Minimisation Practices
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include encryption in transit, access controls and regular staff training. We collect only the data necessary for the stated purposes and delete information once it is no longer required.
Data-Subject Rights and How to Exercise Them
You have the right to access, rectify, erase, restrict processing, port your data and object to processing. To exercise any of these rights please contact us at [email protected] or 0118 228 6610. We will respond within one month and may ask for identification to verify your request.
Right to Withdraw Consent and Object to Direct Marketing
Where processing is based on consent you may withdraw that consent at any time by contacting us or using the unsubscribe link in emails. You can also object to direct marketing at any time and we will cease such processing immediately.
Right to Complain to the Supervisory Authority
If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk although we encourage you to contact us first so we can resolve the matter.
Children and Age Restrictions
Our courses are intended for individuals aged eighteen and over. We do not knowingly collect personal data from anyone under the age of eighteen. If we become aware that data has been provided by a child we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used only to improve course content and delivery.
Policy Changes and Effective Date
We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date clearly shown. Continued use of the website after changes constitutes acceptance of the revised policy.